Travel related complaints was the 7th on the Top 10 Most Number of Complaints to the Consumers Association of Singapore (Case) last year. Who was number 1? Timeshare.
This ranking is not very useful because it doesn’t show the volume of transactions. How many people bought Timeshare? I’m sure lots more people bought Electrical and Electronics, which was at #5. So for Travel, which had 1062 complaints, was that number OK?