Asia-Euro Holidays Pte Ltd

One Comment on Asia-Euro Holidays Pte Ltd

siberfriend on Mon, 24th May 2010 11:37 am


Before I purchase my tour package to Bali for 4D3N, I went to the office to enquiry the info. The travel agent inform me the availability of flight and accommodation. Few days later, I called the agent again to double confirm the availability and the agent told me that they have booth at Natas fair, and asked me to make payment at Natas Fair. Two days later, I went to Natas Fair, and triple-checked the availability, and made the payment.

The agent called me back after 1 week, and told me that the hotel is fully booked, and asked me to top-up for another hotel due to peak season (Sep 2010). I confirmed with them for three times, and been told it is not peak season. I complaint that we should not top-up any money, but the agent kept giving a lot of excuses, and end-up we have to top-up some money for it.

I checked the website: http://www.travel…, and not only me. I am really disappointed about this.

Feel free to share your feedback and comments below.